REFERENCE AIR FRANCE-KLM-Martinair Cargo Division

Frank de Koster, former Director Sales Development

In the period 2018-2019 Leon helped Airfrance KLM Martinair Cargo setting up the Global Sales Excellence program. Through continuously improving the performance of our people, processes and tools we have created a learning environment in which our Sales teams and leadership can grow and learn to get the most out of their contacts with our customers. Leon has been instrumental in the set-up of the Sales Excellence program itself, defining the tools, concepts, workshops and solutions to make it stick. Leon brought along his great experience from the Passage division in following it through the organization and challenged us during the design and implementation of this program.