Together, we check your commercial processes, whether your strategy and purpose are clear to the teams and leaders, in relation to your customer needs
We define what is needed on:
• Data intelligence
• Customer Intelligence
• Content Intelligence

We set up an effective Business Performance Review process with involvement of cross functional staff

Customer contact management:
In project groups we define ‘what Excellence looks like’ to get the most out of your contacts with existing customers and to get new qualified leads in which are successfully turned into new customers

In project groups we define who does what and define capabilities linked to ‘what Excellence looks like’

We implement concepts and tools for managers to lead the change

We set up customer centric, cross-functional teams for:
• Effective account and lead management
• Successful new product and service launches

We create joint spirit, objectives, teamwork, energy and motivation to improve Sales and bottom-line results

Together, we define which tools match best with the needs identified, such as:

• Data Intelligence tools
• Customer Intelligence tools
• Content Intelligence tools

We help to create ‘One stop shop’ tool for Sales teams and leaders